Returns & Exchanges

We stand behind the quality of our hybrid cookware and offer a 30-day trial period to ensure it meets your culinary expectations. If you are not completely satisfied, we offer free returns and exchanges on all orders within the United States.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Print Your Label

Select the items you wish to return or exchange and download your prepaid shipping label instantly.

3

Pack Your Items

Securely place your HexClad products in their original packaging or a sturdy box and attach the prepaid label to the outside.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing